What we do

Send & Receive Ltd provides comprehensive direct mail services to organisations that require precision, security, and scale. From initial data processing through to final delivery — and across digital channels including email and SMS — we manage the full production workflow in-house from our facility near Milton Keynes.

Every campaign we handle is underpinned by ISO 27001:2022-certified information security management. For clients in regulated sectors who are sending personalised communications to large recipient audiences, that certification matters.

Data Hygiene

Using leading industry standard software, we provide comprehensive data audits which report on PAF address quality, Gone Away and Deceased suppressions and duplicates.

Mailsort output for all carriers, Mosaic profiling and bespoke scripts for document composition are amongst the services we provide.

Print production

Our in-house print facility produces fully personalised, full-colour direct mail at volume. We specialise in variable data printing — where every item in a run can carry unique text, images, charts, or personalised offers tailored to the individual recipient.
Our print capabilities include:
• Full-colour variable data printing — personalised at item level across entire runs
• Mono and colour inkjet production for high-volume transactional mail
• Simplex and duplex (double-sided) printing
• Laser personalisation onto pre-printed shells
• Compliant document composition – letters, certificates, policy documents, statements

All print production is carried out on site, giving us full quality control and the flexibility to accommodate tight turnaround schedules.

Mailing & fulfilment

Our mailing and fulfilment operation handles the collation, enclosing, and despatch of finished mail packs. Whether your campaign is a single-page letter or a multi-enclosure pack with certificate, booklet, and reply envelope, we have the production capability to fulfil it accurately and efficiently.
Mailing services include:

• Machine and hand enclosing for all standard and non-standard formats
• AIMS collation and integrity checking – ensuring every recipient receives the correct documents
• Pick and pack services for your merchandise
• Hand finishing for bespoke items

Postage

The majority of work we produce ends up being posted and as such, we have established very competitive rates and routes with several UK and International postal providers.

We are quite the experts in helping you achieve the best available discounts and passing on cost and delivery aim savings.

Email

For clients requiring digital delivery alongside or instead of physical mail, we provide a fully managed bulk email distribution service. Our email capability is integrated with our data and document composition workflow — meaning the same personalisation logic that drives your print production can drive your email output.
Email services include:
• HTML email production — responsive, branded, and tested across major clients
• Variable data personalisation — unique content per recipient from a single data file
• Bulk broadcast with delivery, open, and click reporting
• GDPR-compliant list management and suppression
• Integrated physical and digital campaigns — coordinated print and email from one supplier

SMS

SMS remains one of the highest-engagement channels in direct communications, with open rates significantly higher than email. We provide a managed bulk SMS service for clients who want to reach recipients directly on mobile — as a standalone campaign or as part of a coordinated multi-channel strategy.
SMS services include:
• Bulk SMS broadcast — from hundreds to millions of messages
• Delivery reporting
• GDPR-compliant opt-out management

Why Choose Send And Receive Ltd?

Innovation at the Core

At S&R, innovation is not just a buzzword – it’s the driving force behind everything we do. Our team is committed to staying at the forefront of industry trends, embracing emerging technologies, and continuously evolving to provide you with the most innovative solutions.

Client-Centric Approach

We understand that every client is unique, with distinct goals and challenges. Our client-centric approach ensures that we tailor our services to meet your specific needs, providing personalized solutions that drive tangible results.

Proven Track Record

With a track record of successful projects and satisfied clients, we have built a reputation for excellence. Our portfolio showcases the diverse range of industries we’ve served and the impactful solutions we’ve delivered.

Collaborative Partnership

At S&R, we believe in the power of collaboration. We view our clients as partners, working together to achieve shared goals. Your success is our success, and we are dedicated to building long-lasting, mutually beneficial relationships.

Let’s Create Something
Extraordinary Together

Whether you are a startup looking to make your mark, an established business seeking to innovate, or an individual with a bold vision, S&R is here to turn your ideas into reality. Explore our services and discover how we can help you reach new heights.