Our Story

Send & Receive Ltd is a specialist direct mail and multi-channel communications company based near Milton Keynes. Founded in 2010, we produce over twenty million items every year — from personalised direct mail and variable data print through to bulk email and SMS distribution. We work with organisations that require precision, data security, and reliable delivery at scale.

Who we work with

Our clients are typically organisations with complex, data-driven communication requirements — businesses that send high volumes of personalised correspondence and need an experienced, certified partner to manage it securely and efficiently.

We work across a range of regulated and high-volume sectors, supporting clients who require both the technical capability and the data governance credentials to handle sensitive recipient data with confidence.

The S&R Difference

Certified Information Security

We hold ISO 27001:2022 UKAS accreditation — the internationally recognised standard for information security management. For clients handling sensitive personal data, this is not a nice-to-have: it is a requirement. Our accreditation has renewed annually since 2016 and underpins every process in our operation.

End-to-End Production Capability

Unlike brokers or resellers, Send & Receive operates its own in-house production facility. Our capabilities span the full communications workflow: data processing and hygiene, full-colour digital print, mailing production, postage optimisation, email broadcast, and SMS distribution. One supplier, one point of accountability.

Client-Centric Approach

At the heart of our philosophy is a deep commitment to our clients. We understand that every project is unique, and our client-centric approach ensures that we tailor our services to meet individual needs. Your success is our success, and we take pride in contributing to your journey.

Our Values

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Integrity

We uphold the highest standards of integrity in all our interactions. Honesty, transparency, and ethical conduct form the foundation of our business.
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Collaboration

We believe in the power of collaboration – internally within our team and externally with our clients. Together, we achieve more.
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Excellence

Excellence is not a goal; it’s a standard. We relentlessly pursue excellence in everything we do, setting benchmarks for ourselves and the industry.

Join Us on the Journey

Whether you’re a forward-thinking business looking to revolutionize your approach or an individual with a bold vision, we invite you to join us on this exciting journey. Together, let’s create a future where innovation and excellence are the driving forces of success.

Discover the S&R experience. Contact us today, and let’s embark on a journey of transformation, collaboration, and success.